Off-Site Management
Our goal is to make your job easier.
You have better things to do with your time than worry about the grounds being properly maintained or the re-roofing project coming in on time and on budget. You just want it done. From the simple to the complex, PCM’s professional community managers simply get the job done.
We assist the board of directors as needed, following their directives, to ensure the enhancement, protection, and maintenance of your community. Through sound guidance and practical knowledge based on nearly 40 years of experience, we become an asset to the board, assuming the day-to-day responsibility of the association’s business.
PCM’s community management division provides the most comprehensive, efficient management system in the industry today. As our client, you receive the benefits of PCM’s reputation, experience, integrity, and commitment to the highest level of personal service. Trained community managers provide a working partnership with the board of directors to ensure values and quality of life in your association.
Our Full Services Include:
Annual Calendar/Action Plan:
The regular use of this type of yearly plan facilitates communication, ensures that all disclosure requirements are met, and assists the board in the fulfillment of their obligations in accordance with California Civil Code .
Communications:
All members of our management team are uniquely skilled in conflict resolution and problem solving through the use of effective communication.
Inspection Reports:
Your community manager will conduct regular property inspections and provide detailed reports of items noted or action needed.
Coordination with Vendors:
We’ll promote a cohesive partnership with the board of directors and the association’s contractors, resulting in a successfully managed community.
Board Training:
PCM provides quarterly training classes for our board member clients on various topics from the simple to the complex to help make your job easier.
The Manager
No other single factor is as important as having a qualified, certified manager. We are zealous and meticulous in our recruiting, screening, training, and certification of the person that will become your manager.
Certification:
All of PCM’s managers are Certified Community Association Managers (CCAM®) or are actively working toward acquiring this prestigious designation from the California Association of Community Managers.
Operation Under the Board’s Direction:
Your manager will coordinate activities with the board of directors and respond to all member inquiries at the direction of the board.
Board Meeting Assistance:
Your manager will prepare an agenda and board packet and assist the board in its regular meetings to the level you dictate.
Summary Action Report:
Your manager will prepare a summary of action items from his/her meeting minutes and notes.
Goal Setting:
Your manager will assist the board in establishing long-range goals and objectives for the association.
Vendor Coordination:
Your manager will oversee all vendors supplying services to the association and will include a report indicating the vendor activity and related expenditures.
Site Inspections:
Your manager and/or management staff will provide regular inspections of the association, monitoring the progress of vendors and noting CC&R violations and conditions within the association.