The needs of a community that requires on-site management are very unique. They demand a property management company that goes beyond simply maintaining the common areas. They need one that can proficiently handle every aspect of the development from hiring and managing the staff to running the recreation programs. And that’s why so many communities use PCM.

We get it done.

PCM has been managing on-site and master-planned communities for nearly 40 years and has developed strong management systems.

On-Site Offices
Offices are located on-site for a general manager and clerical/customer service support. Each community is unique and may require landscape, maintenance, and/or recreation personnel. The on-site manager works directly with the board of directors and is responsible for the day-to-day operations and liaison with PCM.

Support Staff
On-site staff receive strong, continuous support from corporate staff skilled in working with boards of directors, managing finances, budgeting, and human resources. Additional support is provided in clubhouse operations, landscaping, recreation programs, and common-area maintenance including pools, golf courses, and tennis courts.

Inspection Reports
Your community manager will conduct regular property inspections and provide detailed reports of items noted or action needed.

CPA Management
A certified public accountant heads PCM’s accounting department and monitors the financial and accounting procedures so important to the well-being of every community. All on-site offices are directly connected to PCM’s customized accounting and customer services systems through online computer and Internet services, providing the most efficient management tools available today.

Human Resources
PCM’s human resources (HR) department works with each on-site community providing services, such as employee recruiting assistance, payroll services, state and federal law compliance, benefits administration, and workers’ compensation compliance & reporting. HR also monitors safety procedures and implements safety training and programs.

Legal Compliance
PCM provides leadership in communication to ensure that boards of on-site communities are educated about changes to and compliance with applicable laws.

Certified Managers
It takes special skills, training, and experience to be an effective on-site community manager. For that reason, PCM requires that all of its managers have the distinguished designation of CCAM®, Certified Community Association Manager, awarded by the California Association of Community Managers or be actively working toward this designation. A number of our managers also hold the Community Association Institute’s designation of PCAM®, Professional Community Association Manager and other nationally recognized certifications.

On-Site Management Experience
Among some of the large-scale on-site communities managed by PCM are:

Aliso Viejo Community Association, Aliso Viejo
Lake Forest Community Association, Lake Forest
Casta del Sol Community Association, Mission Viejo
Sun Lakes Country Club Homeowners Association, Banning
Ocean Hills Country Club Homeowners Association, Oceanside
Sun City Apple Valley, Apple Valley
The Colony at California Oaks, Murrieta
Solera Diamond Valley, Hemet
Solera Oak Valley Greens, Beaumont
Sun City Shadow Hills, Indio
Dominguez Hills Village Community Association, Carson

California Association of Community Managers